Need help?

Our FitForMe team is happy to assist you throughout your journey.

Free dietician consult

Deliveries and returns


In-stock items will arrive at your doorstep 1 week from receipt of your order. Orders received before 3:00 pm Monday – Friday will be sent the same day. ​

In the unlikely event that your packaging or product is damaged in any way, please contact our Customer Service Team via e-mail: [email protected]


Your complete satisfaction is our goal, that’s why we offer our customers a money back guarantee.​

Our Returns process is simple; If you change your mind about purchasing our product, please contact our Customer Service team via e-mail [email protected]

Refunds will only be authorised if you contact FitForMe within 30 days of purchasing your initial subscription. Refunds will only be for your initial payment.

Secure shopping​

FitForMe offers you a secure payment environment (which is protected with an SSL certificate) and a withdrawal period of 14 days. In addition, we ensure that your data is treated confidentially and we conduct weekly security scans.​


If you have any questions, we would love to help. Please contact our FitForMe Customer Service Team via e-mail [email protected]. We are here for you!​

Reimbursement of funds will be processed as soon as possible but will not to exceed 14 days without written notice.’​