FitForMe is trusted by 200,000+ customers each day and 8000+ healthcare professionals

FitForMe is trusted by 200,000+ customers each day and 8000+ healthcare professionals

Trustpilot score: 4.2 out of 5

Pause or cancel?

Find out how to do that easily here.

Pause

Need your next multivitamin supply on a different date? Go to My FitForMe to change this easily.

Log in to your account, click on ‘Change date’, and choose your preferred time in the calendar. This will change the date on which we ship your order. This is possible to change from the next working day to up to 30 days after the current shipping date.

Your multivitamins will be delivered to your door within 1-2 business days. There’s no need to worry about your vitamin routine.

Arrange yourself

Cancel

We're so happy to have you as our customer, and we want you to be happy with FitForMe. Are you considering leaving us? At the bottom of the page, you can read how to cancel your subscription. Please tell us your most important reason for cancellation.

I prefer a single order

At FitForMe, you are in control of your vitamin routine. Even with a Subscription, you’re not tied to anything, while you get more convenience and savings on every order compared to a single order.


Your benefits with Subscription:

  • Get an update from us 14 days before delivery that your new order is on its way
  • Pause your new delivery whenever you want
  • Cancel at any time. There is no cancellation period or long-term contract
  • Save at least 20% on every order. That’s why a Subscription is more advantageous compared to a single order.

Would you still prefer a one-time order, despite the benefits? Then contact our customer service here. We will cancel your current subscription and create a one-time order for you. This is not yet possible in My FitForMe.

I have trouble taking my multivitamins

A multivitamin works most effectively when you take it daily. That’s why a routine is key. We understand that’s challenging if you struggle with taking multivitamins. These tips will help you make taking your multivitamins easier.

  • Take your multivitamin with or directly after a meal, or before bedtime – as long as you have food in your stomach. This will reduce the chances of nausea.
  • Capsules are easiest to swallow with a sip of water or a sugar-free drink. Move your chin toward your chest when swallowing the capsule.
  • Moisten a capsule with a little water from the tap. This keeps the outside of the capsule from sticking or getting stuck in your throat. Or open the capsule and mix the contents with sugar-free applesauce, mashed fruit, or other sugar-free liquid food.
  • Alternatively, if taking a chewable vitamin in one go doesn’t feel good either, break it into small pieces.

Read all our intake tips in the blog here.


Do you still find it difficult to swallow capsules? For the WLS Optimum and WLS Forte we also have a chewable and a soft chew. Feel free to contact us if you would like to try these variants first. We will then send you a trial pack.

Excited? Then you can switch the capsule to a chewable or soft chew in My FitForMe via the 'Subscriptions' tab. We will send it to you from your next shipping date onwards!

I want to stop on my doctor’s advice

After your surgery, your body works differently than it used to. You eat only small portions, and you may not be able to tolerate all food. As a result, you don't get enough vitamins and minerals. Moreover, you absorb them less well.


FitForMe multivitamins are fully tailored to your surgery and the dosage you need. They’re backed by science and developed in collaboration with doctors and hospitals. This is how we ensure that our multivitamins are safe and effective.


Of course, your specific medical situation may make it advisable to (temporarily) stop taking multivitamins.

  • Has your doctor advised you to (temporarily) stop using multivitamins? Pause your Subscription to keep your 20% discount on your 3-month deliveries. You can easily arrange this via My FitForMe.
  • Does your doctor advise you to stop taking FitForMe and use a different multivitamin? Then keep scrolling. At the bottom of the page, you will see the options for cancelling your subscription with us. This is currently not yet possible in My FitForMe.

I hesitate about the price

At first glance, FitForMe is not the cheapest multivitamin. But our multivitamin is fully tailored to your stomach reduction. The dosage of B12, vitamin A and others is optimal for your body. We also use the natural form of zinc, for example, so your body can absorb it even more easily.

If you had to take these vitamins and minerals separately, it would cost you much more. What's more, everything you need is in just one capsule or tablet, giving you the convenience of just one intake per day.

  • Price per day: the price we show is the intake per day. Many prices of other multivitamins are shown per tablet, but you sometimes need to take 2 or more of them. So pay close attention when comparing prices! With FitForMe, you only have one intake per day.
  • Pure intake form: minerals such as iron, zinc, calcium and magnesium come in two absorption forms: the natural and the chemical one. The natural form is absorbed much better by your body, but is somewhat more expensive to produce for a multivitamin. At FitForMe, we believe it is important that the multivitamin is absorbed well. That is why we use the natural absorption form.
  • Plan your invoice well: would you like to align the delivery and payment of your Subscription to coincide with your salary payouts? No problem. Simply set it up in My FitForMe. Just move the upcoming delivery to the shipping date in the calendar that matches the date of your paycheck. Or call us, and we'll arrange it for you.


Want to save money?

  • Different intake form: our WLS Optimum and WLS Forte are available as a capsule, chewable and soft chew. All forms contain the same dosage, but due to the taste and texture, the production costs differ. We therefore reflect this in the price. The soft chew is the nicest but most expensive. The capsule is the cheapest. Do you have a chewable or soft chew? Then you can save money by switching to a capsule. You can easily do this in My FitForMe under 'Subscriptions'.
  • Extra discount: did you know you get a 20% discount with a subscription? On top of that, you get another 5% per additional product, up to a maximum of 15%. For our purchasing, a subscription works better than a one-time order. It allows us to predict demand more accurately and produce enough. That way we prevent waste or shortages. So combine your products in 1 subscription for maximum benefit.

I still have multivitamins left

After your surgery, you must eat only small portions, and you might not be able to tolerate all foods. As a result, you won't get enough vitamins and minerals. Moreover, your body does not absorb them as well. Unfortunately, this will remain the same because your body has changed permanently.

Vitamins and minerals are essential for feeling good and having sufficient energy. After weight-loss surgery, the risk of vitamin and mineral deficiencies is great. A daily multivitamin is important to keep you healthy, today and throughout your life.

FitForMe multivitamins are tailored to your surgery. They are formulated to give you the right vitamins and minerals every day and in the dosages you need.


What to do when you still have supply?

  • Do you have stock through someone else and don't need new stock for now? Then postpone your next shipment. You can easily arrange this in My FitForMe via the 'Subscriptions' tab.
  • Do you have stock left over because you keep forgetting your intake? Forgetting your intake now and then can happen and is not a big deal. But do you regularly forget to take your multivitamins? Then these tips may help you. You can also postpone the next shipment via My FitForMe. But of course it is better to prevent forgetting your multivitamin in the first place!

I do not see the added value anymore

Weight-loss surgery has permanently changed your body. You eat only small portions and sometimes you can't tolerate foods you used to eat. As a result, you don't get enough vitamins and minerals. Moreover, your absorption of these nutrients is now less effective.

Vitamins and minerals are essential for staying healthy. After weight-loss surgery, the risk of deficiencies is great. Unfortunately, this remains so for the rest of your life.

Nutrition deficiencies can lead to unpleasant consequences such as fatigue, insomnia, hair loss, poor skin, eye disorders, muscle weakness, and lowered resistance. You don’t always notice a deficiency immediately. The later you detect it, the harder it becomes to repair it. That’s why a vitamin routine is key. Prevention is better than cure!

Having doubts about taking multivitamins? Or do you have other questions? Our dietitians, who specialize in weight-loss surgery, are happy to answer them. Book your free call with a dietitian here.

Do you still want to cancel your Subscription?

We're sorry to hear it, but of course we'll assist you. Call us so we can take care of it immediately. We'll cancel your next shipment in time, so you won't have any unexpected costs.

  • Call us on +44 7846 866 241
  • We are here for you, Monday – Friday from 9.00 – 12.00 and 13.00 – 17.00 CET.
  • Arranged immediately
Other ways to cancel

You can also inform us that you want to cancel your personal plan by using our digital cancellation form. The processing of the cancellation will take longer: up to one week. We will always call you to process the cancellation faster.

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